Bug Management

1.What is a Bug?

A bug is a mismatch between the expected behavior and the actual behavior of a system. Bugs can be categorized as follows:

• Coding Bugs: Issues originating from developer errors.
• Requirement Bugs: Problems caused by incorrect or incomplete requirements.
• UI Bugs: Design and usability issues in the user interface.
• Performance Bugs: System slowdowns or crashes under high load.

2.Types of Bugs

Proper classification of bugs is crucial for determining resolution priorities.

• Critical: Bugs that cause system crashes or prevent main functions from working. Example: Payment system not operational.
• Major: Bugs that affect significant functions but can be temporarily worked around. Example: Login fails for some users.
• Minor: Bugs that affect user experience but do not break the system. Example: Misaligned button.
• Trivial: Low-priority bugs, often cosmetic. Example: Typo in text.

3.Bug Tracking Tools

Bug tracking tools like Jira allow teams to: - Create and assign bugs to specific members. - Track the bug resolution process (open, in progress, resolved). - Share bug reports easily.

Steps in Bug Management

1. Detection: Identify the bug during testing.
2. Reporting: Log a detailed report in the system.
3. Analysis: Investigate the root cause.
4. Resolution: Fix and re-test the bug.
5. Closure: Close the bug once resolved.

Transparency is critical throughout the process.